Frequently Asked Questions

SBAA TV lets you watch channels, live streams, and on-demand content (if included in your plan) over your internet connection.

The service works on most devices:

• Smart TV
• Android TV / Android Box
• Android phones and iPhone
• PC (Windows / Mac)
• Tablets
• MAG devices (if supported)

We offer multiple qualities depending on the channel/content and your internet speed: SD, HD, FHD and 4K on some channels when available.

We recommend a stable connection for the best experience:

• HD: good, stable speed
• FHD/4K: higher speed and stability (a LAN cable or strong Wi-Fi is preferred)

Monthly / 3-month / 6-month / yearly plans are usually available. Choose the right duration on the plans page or contact us for current prices.

After payment, your activation/login details are sent to you by email or WhatsApp.

Details are usually sent within 10 to 20 minutes after payment (may vary with demand or working hours).

Usually not, unless your ISP blocks or restricts streaming, in which case it may help resolve the issue.

Try these steps:

• Restart your router and device
• Use a LAN cable instead of Wi-Fi if possible
• Try a different DNS or a VPN if there is blocking
• Contact support with your device type, app name, internet speed, and time of the issue

Yes, you can add the subscription on an unlimited number of devices, but it cannot run on more than one device at the same time.

Yes, our support team helps you activate and set up the right app on your device step by step.

You can reach us via:

• WhatsApp
• Telegram
• Facebook / Instagram
• Email

If you are not satisfied, you can request cancellation/refund within the period specified in our refund policy.